Member Assistance

For immediate answers regarding your account, please visit our Help Section where you will find our Frequently Asked Questions.

If cashback has not appeared on your statement within 7 days of completing the necessary actions, please submit a claim via the My Account section and we will investigate for you.

For all other issues, you can submit a ticket.

Merchant/Retailer Enquiries

If you are currently being promoted on and have any questions about your programme please get in touch.

Partnership Enquiries

If you are not yet working with and wish to, please send your enquiry using this form.

Fatcheese Limited. Registered in Ireland, No. 481966. All rights reserved.
Registered Address: 10 McCurtain Hill, Clonakilty, Co Cork, Ireland
Address for all correspondence and queries: 4th Floor Erico House, 93-99 Upper Richmond Road, London SW15 2TG, United Kingdom